Riverside Retirement Living Services | £14/hr | Ambleside, Cumbria

Are you passionate about supporting older adults to live safely, independently, and as part of a vibrant community?

NursLink is recruiting a Retirement Living Coordinator for Rowan Court, Ambleside, part of Riverside Retirement Living Services. This is a fantastic opportunity to join a professional, person-centred environment, delivering high-quality housing and care support to older adults.

This is a temp-to-permanent role, with potential to become permanent after 12 weeks, and includes shadowing the current post holder before taking full responsibility.

Key Details

• Role: Retirement Living Coordinator

• Location: Rowan Court, Ambleside, Cumbria (also attending Gowan Lea, Burneside at least one day a week)

• Hours: 30 hrs/week, Monday–Friday, daytime shifts

• Pay Rate: £14/hr

• Start Date: 16/03/2026 (shadowing current post holder)

• DBS: Enhanced DBS required

• Travel: Driver with own vehicle preferred but not essential (bus links available)

• Breaks: As per shift requirements

About the Role

The Retirement Living Coordinator is responsible for delivering high standards of housing management, care, and customer engagement across Rowan Court and Gowan Lea. You’ll ensure customers live safely, independently, and feel supported within their community.

Your Role

As a Retirement Living Coordinator, you will:

• Ensure occupancy targets and rent collection/arrears targets are met.

• Monitor service contracts (e.g., lifts, heating, fire equipment, gardening).

• Provide practical support and information to customers, including occupancy agreements and welfare benefits guidance.

• Conduct regular site inspections to maintain housing management standards.

• Address anti-social behaviour and ensure tenancy compliance.

• Promote customer involvement, community integration, and engagement in activities.

• Coordinate lettings, maintain waiting lists, and promote schemes.

• Use IT systems to maintain professional and timely records.

• Travel between Rowan Court and Gowan Lea to deliver services effectively.

• Ensure compliance with health & safety, safeguarding, GDPR, and Riverside policies.

Who We’re Looking For

• Experience working with older or vulnerable adults.

• Experience in housing management and liaising with partner agencies.

• Basic IT proficiency (Microsoft Office) and willingness to learn housing systems.

• Strong communication, organisation, and customer service skills.

• Desirable: full driving licence (own vehicle preferred), formal housing qualification.

Training & Induction

• Shadowing the current post holder.

• Full induction and mandatory training in housing, health & safety, safeguarding, and IT systems.

• Ongoing professional development opportunities.

Why Join NursLink at Riverside Retirement Living Services?

This role offers the chance to make a real difference in the lives of older adults, helping them live independently and safely, while being part of a dedicated team. Develop your career in:

• Housing management and tenancy support

• Retirement living coordination

• Customer engagement and community integration

Apply now to join NursLink as a Retirement Living Coordinator at Rowan Court and Gowan Lea, and support older adults to thrive in their community.