Are you a confident and compassionate leader with a gift for people management?
Riverside is looking for a Service Manager to oversee a unique and sensitive supported housing service for individuals with learning disabilities and young parents. This role is ideal for someone who excels at rebuilding morale, fostering a positive team culture, and leading with empathy, clarity, and resilience.

Location: Swindon (Booker House & Swindon Young Parents Accommodation)
Rate: £19–£20/hour
Hours: 35 hours per week, Monday to Friday (no weekends or evenings)
Contract Length: Minimum 2 months, with potential for extension
DBS Required: Enhanced
Driving: Desirable – travel between sites required

About the Services

• Booker House: Supported accommodation for adults with learning disabilities

• Swindon Young Parents Accommodation: Tailored support for young parents navigating early parenthood and housing stability

About the Role

This is not just a management job, it’s a leadership opportunity that calls for emotional intelligence, strength of character, and the ability to bring stability to teams who’ve been through challenging times. You’ll be responsible for supporting staff through change, nurturing their wellbeing, and re-establishing a positive, structured working environment.

Key Responsibilities

• Lead and support staff teams across both schemes, promoting motivation, stability, and accountability

• Rebuild morale and establish a compassionate, high-performing team culture

• Manage performance, absence, and development of staff in line with best practice

• Foster a safe, respectful, and empowering atmosphere for both residents and staff

• Collaborate with external agencies and stakeholders to ensure high standards of support

• Monitor service delivery, compliance, and ongoing operational effectiveness

What We’re Looking For

• Strong background in people management, with experience leading teams through change or difficulty

• Emotional intelligence and natural empathy, be able to offer genuine support while maintaining professional boundaries

• Experience supporting individuals with learning disabilities and/or young parents with complex needs

• Skilled communicator and conflict resolver, able to de-escalate tension and encourage open dialogue

• A calm, confident, and consistent leadership style

• A genuine commitment to person-centred care and the wellbeing of both service users and staff

• Highly organised, resilient, and able to manage competing priorities across two sites

Why Apply?

• Competitive hourly rate: £19–£20/hour

• Monday–Friday working hours, no weekends or evenings

• Make a meaningful impact in a role focused on leadership, people, and purpose

• Join a supportive organisation making a difference in vulnerable people’s lives

Apply Today

If you’re an experienced people manager with a passion for leading teams and supporting vulnerable individuals, we’d love to hear from you.